This Privacy Policy explains how Distributed by Design Ltd ("we", "us", "our") collects, uses, and shares information when you use SKUWorks (the "Service").

1. Information we collect

1.1 Information you provide

• Account information (e.g., name, email address)
• Content you submit to the Service (e.g., SKU data, templates, purchase order information)
• Communications (e.g., support requests)

1.2 Information collected automatically

• Log and device information (IP address, browser type, timestamps)
• Usage data (pages viewed, actions taken)
• Cookies and similar technologies (see "Cookies")

2. How we use information

• Provide and operate the Service
• Authenticate users and secure access
• Improve features, performance, and reliability
• Provide customer support and communicate with you
• Comply with legal obligations and enforce our terms

3. How we share information

We may share information with:

• Service providers (processors) that help us run the Service (e.g., hosting, database, storage, monitoring).
• Legal and safety: if required to comply with law, protect rights, or prevent abuse.
• Business transfers: if we're involved in a merger, acquisition, or sale of assets.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and improve the Service. You can control cookies through your browser settings.

5. Data retention

We retain personal information for as long as necessary to provide the Service and for legitimate business or legal purposes.

6. Security

We implement reasonable safeguards to protect information. No method of transmission or storage is 100% secure.

7. International transfers

If you access the Service from outside the United Kingdom, your information may be processed in countries with different data protection laws.

8. Subprocessors (service providers)

We use trusted vendors to help us operate the Service. Depending on your usage, your data may be processed by:

• Google (authentication, where you choose to sign in with Google)
• Supabase (database, authentication, file storage)
• Render (application hosting and background workers)
• AWS (ZIP generation and object storage for large downloads, where enabled)
• Sentry (error monitoring, if enabled)
• Snyk (dependency vulnerability scanning for our codebase; does not process your app content)

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or object to processing of your personal information. To exercise these rights, contact us.

9. Children

The Service is not intended for children under 13 (or the minimum age in your jurisdiction).

10. Contact us

Distributed by Design Ltd
Address: 230 Brockley Grove, SE4 1HG London, United Kingdom
Email: joppe@skuworks.com